How this catalogue works, and what it does and does not commit anyone to. Plain language on purpose.
We present products on behalf of the manufacturers that make them. We are an intermediary. Unless we have separately agreed otherwise with you in writing, we are NOT a party to the contract of sale between you and a manufacturer. That contract, and the obligations under it, are between the two of you. Where we do act as a contracting party, it will be stated explicitly in a signed document and never implied by anything on this site.
Everything in this catalogue is an invitation to enquire, not an offer capable of acceptance. Prices, where shown, are indicative. Availability changes, formulations change, packaging changes and minimum order quantities change. Nothing on a product page forms a contract, and saving a product or sending a request does not reserve stock or fix a price.
A price becomes real when we send you a written quotation naming the product, the quantity, the Incoterm, the destination and a validity period. Anything said before that, on this site or over WhatsApp or on a call, is an estimate. If the two ever disagree, the written quotation is what counts.
Net contents, carton dimensions, pallet configurations, shelf life, ingredients, certifications and certificate numbers are supplied to us by the manufacturers and published as given. We check what we reasonably can, but we do not independently test products or audit factories. Where a specification matters to your customs clearance or to your own customer, ask us for the current documentation before you order.
An account is optional and free. Keep your password to yourself, because anything done through your account is treated as done by you. We may close an account used to send abusive or automated traffic, and you may close yours at any time from your account page.
We take care to keep this catalogue accurate and this site available, but we do not promise that either is free of errors or interruptions. To the extent the law allows, we are not liable for business decisions taken on the basis of an indicative listing, nor for losses arising from a contract between you and a manufacturer to which we are not a party. Nothing here limits liability for fraud or for anything that cannot lawfully be limited.
These terms are governed by the laws of the Republic of Turkiye, and the courts of Istanbul have jurisdiction over any dispute arising from them. Where a separate written agreement between us says something different, that agreement takes precedence.
We may update these terms. The date at the top of this page shows when they last changed, and material changes will be mentioned to anyone with an open request. If something here is unclear, ask before you rely on it.